2118 Everett AVE
Everett, WA 98201Copy to clipboardPosted on GoogleTrustindex verifies that the original source of the review is Google. These guys are always so nice and helpful. Always a satisfying experience! Thanks Zach and the crew!Posted on GoogleTrustindex verifies that the original source of the review is Google. Wonderful experience here. Have needed to go in twice for repairs and everyone has been very helpful. Good communication! Would highly recommend.Posted on GoogleTrustindex verifies that the original source of the review is Google. I don't trust many repair shops, but Zach and Michael are great. Plus they offer loaner cars while you're vehicle is in the shop, another plus.Posted on GoogleTrustindex verifies that the original source of the review is Google. They know their SubarusPosted on GoogleTrustindex verifies that the original source of the review is Google. My husband and I really hope Zack and Michael are going to be our "forever Subaru" guys, I seriously can't gush enough about them. We've been coming in for about three years now for one super big engine problem, and then maintenance after that, and we couldn't be happier with every experience we've had, and the high level of work they consistently provide. When we bring in our Subaru to these guys, we know we will never have to second-guess their integrity, honesty, professionalism, and/or quality of work. I recommend them without hesitation.Posted on GoogleTrustindex verifies that the original source of the review is Google. Man, these guys just knock it outta the park every time I bring my STi in! Top quality work and great prices. I usually do my own repairs and maintenance, so I am obsessive about letting anyone else touch my baby. But, they really (and I mean REALLY REALLY!!!) know Subaru's and all their loveable quirks. You won't find a better shop out there. And, the guys are a lot of fun to hang out with and talk Subie stuff, too :)Posted on GoogleTrustindex verifies that the original source of the review is Google. My wife and I used to go to another service center until the ownership changed as well as the quality of service and at our last straw appointment we had unfinished work, questions, and frustration. We came to Northwest Subie Specialists a little nervous but open minded and we are more than satisfied with their service, customer service, and so glad we found a new friendly place to get our Subaru worked on. We were honestly debating never getting a Subaru again if we couldn’t find a place we were comfortable getting service (we are not car people and really need a place that we can trust). I LOVE the level of detail they went into when describing repairs, they will explain as much as you want or need and you don’t have to ask. They communicate without patronizing and don’t pressure repairs, and give advice so upfront on what they recommend vs what would be considered “extra”. We even got the service recommendation sent to us digitally and broken down into separate parts to approve/decline that we could discuss privately without any pressure and refer back to! To me, their clarity, friendliness, and genuine care for my vehicle (and us as clients) calmed me completely and I’m so glad we found them! We will definitely be returning for general maintenances and any repairs in the future. It was like night and day compared to our last service center.Posted on GoogleTrustindex verifies that the original source of the review is Google. Zack and the guys were very helpful, my first time bringing the old scallywagon to the shop. I knew my old girl was in rough shape and Zack didn't try to take advantage of that, not at all. I am very pleased with the solutions they came up with to keep the old girl running, while suggesting what work would need to be done in the future. He understands that his customers are People and not money bags. Top notch customer service, I couldn't be more pleased. The scallywagon is running better than I thought she would with the maintenance performed and I would not hesitate to bring her back in to extend her life. These guys know Subarus, if you have an old turbo Ru they will take care of you.Posted on GoogleTrustindex verifies that the original source of the review is Google. These guys at NW Subie Specialists are the best. I had a set of Ironman 4x4 suspension lefts installed on my Outback Wilderness by them. They were knowledgeable and so easy to work with. I think I’ve found my new Subaru service folks.Load more
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